FAQ

For a delivery in the United States, your order will be delivered within 10 business days.

You can track the progress of your order on the order tracking page.

If you encounter any issues with tracking, please contact us using the contact form our our Contact page or at the email address: contact@jewelry-boxes.co

Both home delivery and pickup point delivery are free!

If your order includes multiple items, it’s possible that they may be sent separately depending on stock availability and our various shipping warehouses. Don’t worry, your package will arrive soon.

Yes, you can modify your order as long as you haven’t received the shipping confirmation email for your order.

You can cancel your order if it hasn’t been shipped yet. Feel free to contact us via our Contact page or by email at: contact@jewelry-boxes.co

You can return all or part of your order for any reason within 14 days.

To be eligible for a return, your item must be unused and in the same condition as when you received it. If the product is defective or not as described, you must also provide proof of the defect(s) by emailing us at contact@jewelry-boxes.co or via our Contact page

You will receive the refund on your original payment method within 3 business days.

We accept payments by credit card and PayPal.
This is because your security is our priority. Our site only offers secure and hazard-free payment methods.

No. Your banking details or credit card information will never be disclosed to us. All payments are protected by our 128-bit SSL encrypted payment processor.

Yes! The “HTTPS” in the URLs of our shop demonstrates the quality of our services. HTTPS is the secure variant of “http” through the use of SSL/TLS protocols. HTTPS is used to protect financial transactions on e-commerce websites. As e-merchants, we understand that SSL usage has become essential nowadays. It is the best way to protect your data and guard against hackers or identity theft.

Visually, the SSL certificate is represented by a padlock icon that appears in the web browser’s URL bar. It is also indicated by an “s” signifying “secure” added to the “http” protocol in the website’s address bar.